Booktics Calendar Plugin Review: Testing the Outlook Calendar Integration

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Disclosure: The following review describes our direct experience using the Booktics Calendar Plugin during a client website project. Our comments are based on testing performed on our own WordPress installation and communication with the plugin developer. This article reflects our experience and opinions about the product during that time. Other users may have different results depending on their setup, configuration, or future updates to the software.

Our Experience with the Booktics Calendar Plugin

We use a lot of WordPress plugins in our day-to-day website design work — a lot of them. Because of that, we tend to recognize pretty quickly when something is working well and when something feels off.

Recently we purchased the full version of the Booktics Calendar Plugin from Arryatics and wanted to share our experience so other website owners and developers can make an informed decision before purchasing.

Why We Chose Booktics

The Booktics plugin is designed to allow visitors to schedule appointments directly through a website. This type of functionality is useful for clinics, service businesses, consultants, and offices where appointments are common.

One of the key features advertised by the plugin is integration with Microsoft Outlook calendars. The idea is that booked appointments automatically synchronize with the site owner’s calendar, helping prevent double bookings and providing immediate notification of new appointments.

This Outlook integration was the main feature our client needed.

Originally, the client suggested using Calendly, which they had heard about from a colleague. However, I found Booktics while researching options and thought it might be worth supporting a lesser-known plugin. After reviewing the product page and features, we decided to try it.

The pro version of the plugin cost about $130, and the website advertised a 15-day money-back guarantee. That seemed reasonable and gave us confidence to test it.

Installation and Testing

We installed Booktics on a fresh WordPress installation and configured it according to the instructions provided on the developer’s website.

However, the Outlook calendar integration — the primary feature we purchased the pro version for — did not function during our testing. When attempting to connect and synchronize with Outlook, nothing occurred.

We spent some time troubleshooting the setup but were unable to get the integration working.

At this point we contacted Arryatics support to ask about the issue. They responded that they were aware of the problem and indicated that a fix would be included in an upcoming plugin update.

Because of that response, we decided to wait for the update rather than immediately switch tools.

Waiting for the Update

A few days later, a new version of the plugin was released. We installed the updated version and attempted the Outlook connection again.

In our testing, the integration still did not work.

At that point, our client preferred to move forward with another scheduling tool.   We installed Calendly, which connected to the client’s Outlook account immediately and worked as expected.

Refund Request

Over the next several weeks we contacted Arryatics multiple times requesting a refund under the advertised 15-day money-back guarantee.

In our case, the refund request was declined. The support responses indicated they were willing to continue troubleshooting the plugin rather than issue a refund, even though we had already moved forward with another solution.

Because of this experience, we ultimately did not continue using the plugin.

Final Thoughts

We do not normally publish negative reviews of WordPress plugins. Most of the software we use works well and most developers provide solid support.

However, in this case we felt it was worth documenting our experience. We attempted to use Booktics specifically for its Outlook integration — the feature that required the paid version — and were unable to get that functionality working in our tests. After switching to Calendly, the Outlook connection worked immediately.

Other users may have different results depending on their setup, but this was our experience when attempting to implement the plugin for a client project.

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